Privacy Policy

Effective Date: July 3, 2026

This Privacy Policy explains how CLEARSCRIPT LLC (“ClearScript,” “we,” “us”), located at 109 Oak Lane, Apt 6, Brockton, MA 02301, collects, uses, and protects your information when you use clearscript.net or our translation services.

Resumen en español: Esta política explica qué información recopilamos, cómo la usamos y cómo la protegemos cuando usa nuestros servicios de traducción.

1. Information We Collect

We collect: (a) contact information you provide, such as your name, email address, phone or WhatsApp number; (b) the documents you send us for translation, which may contain personal information such as names, dates of birth, ID numbers, medical or academic records; (c) payment information, processed by Stripe — we never see or store your full card number; and (d) basic website usage data (such as pages visited) through standard analytics tools.

Resumen en español: Recopilamos sus datos de contacto, los documentos que nos envía para traducir y datos de pago (procesados por Stripe — nunca vemos su número de tarjeta completo).

2. How We Use Your Information

We use your information only to: provide and deliver your translation, communicate with you about your order (including by email or WhatsApp), process payments, issue certificates of accuracy, comply with legal obligations, and — only if you agree — send you occasional service updates or offers. You can opt out of marketing messages at any time.

Resumen en español: Usamos su información solo para completar su traducción, comunicarnos con usted y procesar el pago. Los mensajes de marketing son opcionales y puede cancelarlos cuando quiera.

3. How We Share Information

We never sell your personal information or your documents. We share information only with: the professional translators working on your order (under confidentiality obligations); service providers that help us operate — such as Stripe (payments), Google Workspace (email and secure storage), and our customer-communication platform — each bound by their own privacy and security commitments; and authorities, only if required by law.

Resumen en español: Nunca vendemos su información. Solo la comparten los traductores asignados a su pedido y los proveedores que necesitamos para operar (Stripe, Google), todos con obligaciones de confidencialidad.

4. Document Confidentiality and Security

Your documents are treated as strictly confidential. We use secure, industry-standard tools for file transfer and storage, limit access to the people working on your order, and do not use your documents for any purpose other than completing your translation and maintaining certification records.

Resumen en español: Sus documentos son estrictamente confidenciales y se manejan con herramientas seguras. Solo los usamos para su traducción.

5. Data Retention

We keep copies of source documents and certified translations as long as needed for certification records, quality assurance, and legal compliance. You may request deletion of your documents at any time (see Section 6); we may retain minimal records where the law requires it.

Resumen en español: Guardamos copias para registros de certificación. Puede pedir que borremos sus documentos cuando quiera.

6. Your Rights

You may request: a copy of the personal information we hold about you, correction of inaccurate information, or deletion of your documents and personal data. To exercise these rights, email us at legal@clearscript.net. We respond within 30 days.

Resumen en español: Usted puede pedir acceso, corrección o eliminación de sus datos escribiendo a legal@clearscript.net. Respondemos en un máximo de 30 días.

7. Children’s Privacy

Our services are intended for adults. We only process documents relating to minors (such as birth certificates or school records) when submitted by a parent or legal guardian as part of a translation order.

Resumen en español: Nuestros servicios son para adultos. Solo traducimos documentos de menores cuando los envía su padre, madre o tutor legal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is the current one, and material changes will be noted by updating the effective date above.

Resumen en español: Podemos actualizar esta política; la versión publicada en esta página es la vigente.

9. Contact

Questions about privacy? Contact us at legal@clearscript.net or by mail at CLEARSCRIPT LLC, 109 Oak Lane, Apt 6, Brockton, MA 02301.

Resumen en español: ¿Preguntas sobre privacidad? Escríbanos a legal@clearscript.net.